INFLUENCE OF BUSINESS REPUTATION ON THE FINANCIAL POSITION OF TOUR AGENCY
Abstract
In the article is considered the business reputation of tour agency developing during long-term qualitative and professional work; a firm estimation from the part of it's reliefs, contractors, consumers. The positive estimation promotes the gain of new consumers and increasing in the income.
Keywords
business reputation,
travel agency,
employee,
counteragent,
client,
income,
increase,
company assessment
338.48:379.85
About the Author
V. R. Shilman
Institute of Economics, Management and Law (Kazan)
Russian Federation
Russian Federation
References
1. Сорокина А.В. Организация обслуживания в гостиницах и туристских комплексах: учеб. пособие. - М.: Альфа-М; ИНФРА-М, 2007. - 304 с.
2. Драчева Е.Л., Забаев Ю.В и др.; Экономика и организация туризма; междкнародный туризм: учеб. пособие. - 3-е изд., исправ. и доп. - М.: КНОРУС, 2007. - 576 с.
3. Турбизнес для профессионалов. - 2007. - № 9. - июль.
4. Салливэн Дж. // Менеджер по персоналу <http://www.mediapro.com.ua>. - 2005. - № 4.
Review
For citations:
Shilman V.R. INFLUENCE OF BUSINESS REPUTATION ON THE FINANCIAL POSITION OF TOUR AGENCY. Actual Problems of Economics and Law. 2008;(1):72-73. (In Russ.)
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